Policies
Privacy Notice: No client information will be discussed or shared with any third party without written consent of the client or parent/guardian if the client is under 18.

Payment
Pre-payment is required for a session, unless prior arrangements have been made. Payments in Cash, PayPal, Zelle or Venmo are accepted.
Cancellations
At Awaken Reiki we understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, train and flight delays, car problems, snowstorms, and illness are just a few of the reasons why one might consider canceling an appointment. In our desire to be effective
and fair to all of our clients, and out of consideration for our practitioners’ time, we have adopted the following policies:
At least 24-hours advance notice is required when canceling an individual appointment. If I am traveling to your location, require at least 36-hours advance notice. This allows the opportunity for
someone else to fill your spot.
If you are unable to give us the minimum advance notice mentioned above, you will be refunded only 50% of what would have been your appointment fee.


No Shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no show”. There will be no refund for services.
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Showing Up Late
If you show up more than five (5) minutes late for your appointment, your session time will be
shortened in proportion to the time you are late at your practitioner’s discretion. You will still
receive whatever time is left of your appointment. However, due to our tightly booked schedule
we are generally unable to extend your session beyond your original appointment time.
Regardless of the length of the service given, you will be responsible for payment that was paid, and will not be refunded any portion of the session.
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